Returns & Exchanges
At Pro Performance, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures you get the right fit or a full refund as quickly as possible.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit back to our warehouse.
- 3.Package Your Items
Place the items in their original packaging, ensuring all tags are attached, and secure the prepaid label to the outside of the box.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; you will receive a notification and your refund or exchange confirmation within 5-7 business days of receipt.